SHIPPING AND PAYMENT INFO
City Kat Designs currently accepts the following credit cards as a form of payment: Visa, MasterCard, Amex, and Discover.
Your order will be processed as soon as payment is received. Please allow 1-3 days for processing and packing before shipping.
Items are shipped via Canada Post's Lettermail service within 1-3 business days. Custom orders have a processing time between 3-15 business days depending on the order. Please note that Canada Post's Lettermail service shipping does not include tracking, insurance or delivery confirmation.
Canadian Orders: Estimated delivery in 2-4 Business days
US Orders: Estimated delivery in 4-6 Business days
* Currently City Kat Designs only ship to Canada and USA addresses
Please note these shipping times are not guaranteed by Canada Post and should be used as a guideline.
Confirmation will be provided once the item(s) are shipped. Every order is wrapped carefully to avoid damage.
It is the customer's responsibility to provide the correct shipping address. City Kat Designs is not responsible for any lost or undelivered orders due to incorrect or outdated addresses placed upon checkout. In the case of returned packages due to incorrect shipping addresses, the shipping costs are not refundable.
DUTIES & CUSTOMS
Customs and duties fees are the customer's responsibility. Buyers are responsible for any customs and import taxes that may apply. City Kat Designs is not responsible for delays due to customs.